Terms of Reference

Title: Support to Deliver a Training Module on Gender Responsive, Inclusive, and Participatory Local Government Consultation using Tools for Service Assessment
Project: Partnerships for Municipal Innovation – Women in Local Leadership (PMI-WILL)
Purpose of Assignment: Adapt and deliver a training module to build the capacity of Selected Local Government Municipalities on basic gender concepts, the importance of citizen consultation for gender-responsive and inclusive service delivery, and practical exercises in using feedback mechanisms/consultative tools to ensure effective, gender-responsive and inclusive service delivery.
Position: Consultant to NALAG
Number of Positions 1 team of consultants
Language English
Period/Duration: 3 weeks
Level of Effort:


A maximum of 15 working days

Commensurate to Local Rates for Assignment and Expertise

Reporting to: National Project Coordinator, PMI-WILL project.

The Partnership for Local Innovation – Women in Local Leadership (PMI-WILL) is a $27,610,160 project with a financial contribution of $26 million from Global Affairs Canada (GAC) and $1,610,160 of in-kind contributions from FCM. The project aims to improve the quality of life of women and girls in five countries: Benin, Cambodia, Ghana, Sri Lanka and Zambia. It has two intermediate outcomes: increased participation by women in these five countries, particularly those from marginalized groups, as leaders and decision-makers in local governance; and increased effectiveness of local governments in targeted countries in delivering inclusive gender-responsive public services.

To achieve these outcomes, FCM will engage with a network of stakeholders in each country and benefit from the contributions of Canadian municipal experts. Key interlocutors in each country will include local governments (LGs), Local Government Associations (LGAs), civil society organizations (CSOs) that work directly on women’s needs, political parties, and national authorities including ministries responsible for local government and women’s issues, and local government training institutes. Through Memorandums of Understanding, sub-agreements and contracts, FCM will implement the project in collaboration with LGAs, Women’s Rights Organizations (WROs), and other local service providers.


Under Outcome 2100, the project will work with selected Local Governments (LGs) to deliver gender responsive, inclusive municipal services. Through the development and improvement of a consultation/feedback mechanism, LGs will implement a participatory service analysis that focuses on obtaining feedback from service users with an emphasis on women and marginalized groups. A service improvement plan will then be developed using the results of the service analysis and stakeholder feedback on how best to address the needs of women and/or marginalized groups in the communities. Aiming to focus on inclusive, gender responsive service delivery and community engagement, the objective of this assignment is to adapt and deliver a training module designed by Canadian Municipal Partners to the national and local context of the LGs; this training explains basic gender concepts, highlights the importance of citizen consultation for service delivery, and uses an example consultation tool to practice using gender-sensitive, participatory approaches in analyzing the quality of public service delivery.

A toolkit of feedback mechanisms has been created based on contributions by Canadian Municipal Partners who have shared consultation tools and mechanisms used in their own municipalities and will be made accessible to LGs across the project prior to and during the training. LGs will use a tool from the toolkit, adapted to appropriately align to their context, to implement a service analysis that is gender responsive and inclusive. As such, this training seeks to train LGs on using gender-sensitive, participatory approaches in public consultation so that they have a solid foundation to understand and use these tools appropriately. This aspect of the project is important as inclusive, gender responsive plans and feedback processes developed for selected services are critical to ensure transparency in the planning, delivery, and assessment of public service delivery. The use of community feedback mechanisms not only enables service users to supply feedback on public services that local governments implement, but they can also be used by local governments to proactively analyze the quality of services they provide.


The Consultant will:

  1. Review and adapt the training module, including the example tool, to the realities of the project country.
  2. Implement the adapted training module for each of the selected LGs in Ghana, in collaboration with Canadian volunteers.
  3. Create and distribute pre-training and post training assessments to gauge participant understanding of the material presented.
  4. Provide a training report that includes recommendations on the appropriate next steps to support LGs in effectively using consultation tools, mechanisms, and approaches to implement a service analysis in their municipality, highlighting where FCM, LGA partners and Canadian Municipal Practitioners may provide technical support as relevant.

The main deliverables of the assignment:

  1. Pre-training assessment survey
  2. Adapted training module on gender, the use of feedback mechanisms to improve service delivery, and practical exercise of how to use consultative tools to ensure effective, gender responsive and inclusive service delivery.[1]
  3. Any other supplementary training material to be used in conjunction with the training.
  4. Delivery of training module for 5 selected LGs in Ghana
  5. Training report (Inclusive of pre and post training evaluations)
  6. Timeline
No. Deliverables Days
1. Adapted training module and supplementary training material 3
2. Delivery of training module for 5 selected LGs in country, including pre-workshop meetings with Canadian volunteers 5
3. Training report with pre and post training evaluations 2
4. *Support to implement service analyses for selected LGs 5
    Total: 15 days

Application process

Please submit a costed proposal (no more than 5 pages excluding CVs) indicating the consultant’s previous relevant experience, the approach that will be used for the assignment, a work plan, the level of effort and daily rate and list of people who will work on the assignment (if you are team) with their CVs.

Please note that the logistical costs of any workshops or meetings required do not need to be costed.

Deadline for applications is Friday, May 12th, 2023.

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